An AI agent trained on your docs and past customer questions resolves common questions instantly and hands off anything it can't confidently answer — instead of guessing.
Trained on your help content, docs, and past tickets
Confidence-based escalation to your team, not a guess
Deployed in chat, email, or the help desk you already use
Frequently asked questions
Can this handle support without a human?
It resolves common questions using what's trained on your docs and tickets, and escalates anything it's not confident about to your team.
What does it actually get trained on?
Your existing help content, docs, and past tickets — not a generic knowledge base.
How does it decide when to escalate?
Confidence-based — if it's not sure, it hands off rather than guessing.
Do I need a new help desk tool?
No — it deploys into chat, email, or whatever you're already using.
Not sure if this is the right fit?
Tell us about your current setup — we'll scope what this looks like for your business on the call.